NON-DISCRIMINATION

And Accessibility Policy

Tulsa Rehabilitation Hospital Policy and Services

Tulsa Rehabilitation Hospital complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex.
Tulsa Rehabilitation Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Provides free aids and services to people with disabilities to communicate effectively with

us, such as:

> Qualified sign language interpreters
> Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

> Qualified interpreters

> Information written in other languages

Let us know if you need any of these services

Filing a Complaint

If you believe that Tulsa Rehabilitation Hospital has failed to provide these services or discriminated in another
way on the basis of race, color, national origin, age, disability, or sex, you can call:

PHONE: 918.333.3499 - The Director of Quality is available to available to help you about any concerns or complaints.

Filing a Complaint with HHS

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You can access electronically online, by US mail, or by telephone.

BY ONLINE, WEB ADDRESS
The Office for Civil Rights Complaint Portal

BY MAIL
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

BY PHONE:
800.368.1019 | 800.537.7697 (TDD)

Complaint forms are available online - https://www.hhs.gov/ocr/complaints/index.html

Filing a Complaint with CIHQ

If you have concerns that are not being resolved to your satisfaction with your immediate
caregivers or case manager, please call and ask to speak with the Director of Quality at
918.820.3499.

You may also directly contact CIHQ as noted below:

Online:

https://cihq.org/complaint

By phone:

512-661-2813

By mail:

Center for Improvement in Healthcare Quality

P.O. Box 1540
Mexia, TX 76667-1540

Attn: Chief Executive Officer